24/7 Hotline: 8000 2122

COOKIE POLICY

I GENERAL TERMS

1. SIA “Rīgas ūdens”, Reg. No. 40103023035, address: Zigfrīda Annas Meierovica bulvāris 1, Rīga, LV-1050; e- mail: rigasudens@rigasudens.lv (hereinafter - the Company) undertakes to ensure the security of personal information of visitors to the Company's website www.rigasudens.lv (hereinafter - the website) and to protect their rights when visiting the Company's website and familiarizing themselves with its content.

2. This cookie policy is prepared to provide additional information to visitors of our website about the technologies used on the site and how the Company uses them.

II INFORMATION ABOUT COOKIES

3. Cookies are small text files that are downloaded and stored on your computer or other device (e.g., smartphone, tablet) and saved in your web browser during your visit to the website. They can be used to track which pages you visit on the site, save the information you enter, or remember your preferences, such as language settings, during your browsing session.

III PURPOSE AND LEGAL BASIS OF COOKIE CREATION

4. Cookies are necessary for us to obtain information about how you use our website and to improve the services offered. Cookies are used to identify you, track your activities, and provide the most relevant information about our products and services.

5. We use different types of cookies that are set by default (e.g., "necessary" cookies), but for certain cookies used for analytical and targeting purposes, we ask for your consent. By giving consent in the cookie banner displayed when you visit the website, you choose whether to allow the use of certain categories of cookies.

IV TYPES AND APPLICATION OF COOKIES 

6. We use three categories of cookies, but we only ask for user consent for two of them. You may consent to both categories of cookies or select only one, according to your preferences.  By agreeing to a category of cookies, you consent to all cookies within that category (see detailed list of cookies below). You can change your preferences and opt out of cookies at any time. 

Necessary cookies are essential and allow you to access different parts of the website. These cookies are stored on your computer, smartphone, tablet, or other device during your visit and browsing session or for a specified period. They are set in response to your actions that are considered a service request, such as setting privacy preferences, logging in, or filling out forms. These cookies are necessary for the operation of the website and therefore cannot be turned off, and user consent is not required for this category of cookies.

Analytical cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most popular and which are used the least, as well as how visitors move around our site. If you opt out of these cookies, your visit will not be included in our statistics, but it will not limit your activities on our website.

Social media cookies provide the ability to share content from the website on social networks such as Facebook, Instagram, Twitter, LinkedIn, etc. They help tailor advertising content to the user's interests.

V LIST OF COOKIES USED ON THE WEBSITE

Necessary cookies:

Cookie NameDescription and PurposeCookie expiration period
cookie-agreedRecords that the user has accepted cookies100 days
cookie-agreed-versionRecords which version of the cookie notice the user has accepted100 days
SES*Required only for content administrators for authentication21 days

Analytical cookies:

Cookie NameDescription and PurposeCookie expiration period
_gaRecords a unique ID used to generate statistical data on how the visitor uses the site over a longer period1 year
_gidRecords a unique ID used to generate statistical data on how the visitor uses the site in the short term1 day
_gat_gtag_UA_*Limits the number of data requests, improves data collection efficiency, and stores a unique user ID for statistical purposes1 minute
_ga_*More precisely analyses user behaviour, saves and counts page views1 year

Social media cookies:

Cookie NameDescription and PurposeCookie expiration period
Facebook Pixel Helps track user activities and target ads to specific audiences on Facebook and Instagram3 months

VI INFORMATION ABOUT USER CONSENT FOR COOKIE CREATION

7. When visiting this website, a window with a message about the use of cookies is displayed to the user. You must select the cookies you agree to use by clicking in the appropriate cookie window. This means that you have agreed to the marked cookies on the website and confirm that you have read the information about cookies, their purposes, and cases when information is transferred to third parties.

8. Regarding "necessary" cookies, user consent is not required as these cookies ensure the complete and continuous display of website content, allowing you to log in to the website and receive an appropriate digital browsing and online experience.

VII REJECTION OF COOKIES

9. If you do not want cookies to be used on your device, you can manage your cookie preferences by marking them in the cookie list used on the website section by marking or unmarking the relevant cookie type. Note that such changes/choices may affect the functionality of the website, and you may not be able to receive personalized offers or advertisements.

VIII WITHDRAWAL OF CONSENT

10. You can change the cookies you allow us to use or opt out of cookies at any time. You can opt out of all cookies except "necessary" cookies. 

11. If you want to give or withdraw your consent for analytical and social media cookies, click or uncheck the box next to the relevant cookie category.

IX POLICY CHANGES

12. If you have questions about the processing of personal data, we invite you to familiarize yourself with the Company's privacy notice, which can be found on the Company's website or contact the Company's data protection specialist at datuaizsardziba@rigasudens.lv

13. The Company has the right to change this cookie policy at any time. All changes to the cookie policy will be published on the website www.rigasudens.lv.